Well, I was a little disappointed in iTunes because I thought they were blowing me off, but they did finally respond to my inquiry and asked that I be patient. Fair enough, though I'm not sure what's so complicated about this. A card was purchased, it didn't work, and the consumer should get their money back. Am I so crazy to think this way?
Still pursuing other avenues to resolve this, but I have to say, the delay in finding a resolution is baffling to me.
Until the next time, thanks for reading, and thanks to David Valenzuela for the pic.